A mystery shopper is hired to investigate customer service and employee honesty at a business. Also known as a secret shopper, this investigator poses as a customer or client and tries to find out whether employees at a specific business are honest and helpful.
If you own or manage a business, a mystery shopper can save your profits and your business by giving you a realistic view from a customer’s perspective.
A typical mystery shopper will take a couple of actions depending on the business they are investigating. They will often:
Secret shoppers will then use the information they’ve gathered to report the reliability of employees and overall success of the business.
If you own or manage a business, the quality of service and product can either cause your business to thrive or suffer. Unfortunately, employees are generally on their best behavior when their employer is present, meaning it could be difficult for you to get a genuine view of how your company operates. A reliable way to know your employees are trustworthy is to get opinions from an unbiased source.
Secret shopping is too important to entrust to just anyone. While many research companies hire freelancers to pose as customers, private investigators can offer your business:
There are plenty of reasons why you can't afford not to try mystery shopping:
Use the search utility on the top of this page or select from a state listed below to find a mystery shopper, or give us a call at (888) 997-4669.
At PInow.com our goal is to help you find local private investigation professionals with no hassle.
If you are unable to find the help you need on our site, contact us at (888) 997-4669 and we will find a company for you, at no cost.