A backhoe operator works 14 hours on a repair project for a utility company, but someone in the company office records it as 140 hours.
You own the small business where the repair takes place and are handed the inflated bill. You turn it over to your insurance company, which pays it and that’s the end, right? If the insurance company has to take a hit on that egregious billing error, oh well, that’s its problem.
That is until next year’s insurance premium bill arrives, and it’s so high, it threatens the health of your business. The high cost of that utility repair has been passed down, but you didn’t think you had any recourse after the bill came.
After all, you’re not a utility expert and you don’t know what went into that bill. Neither does your insurance company.
