Doyce Hayth begins her day with a cub of coffee to wake herself up. Then she says a prayer, something that helps ground her for the day.
She knows a call can come in at anytime from her supervisor, Betty Camblor, a manager with the state Department of Elder Affairs.
As a volunteer with the state’s long-term care ombudsman program, Hayth is expected to handle complaints from family members and residents of the state’s long-term care facilities.
