If you own or manage a business, a mystery shopper can save your profits and your business by giving you a realistic view from a customer's perspective.
A mystery shopper is hired to investigate customer service and employee honesty at a business. A secret shopper poses as a customer or client, and tries to find out whether employees at a specific business are honest and helpful. If you own or manage a business, a mystery shopper can save your profits and your business by giving you a realistic view from a customer's perspective.
The mystery shopper will attempt to purchase something, will ask questions, will ask customer service for support, and will closely observe the overall experience they receive. Once they leave the store, they will note the quality of their purchase, the quality of their customer service experience, and any evidence of fraud they have seen. Based on this information, a business will know whether they have reliable employees and good customer service or not.
If you own or manage a business, the quality of service and products that you offer your customers can make you a fortune or can lead you to bankruptcy. Unfortunately, the boss rarely knows which way he or she is headed. Employees are generally on their best behavior when their employer is present. The only way for you to know whether your employees are trustworthy or not--or even whether they are taking part in fraud or illegal activities are not--is to ask someone from the outside to come in and investigate.
Mystery shopping is simply a type of business investigation that gives you the tool you need to run your business well. Without mystery shopping, you are simply guessing whether your business is winning are not. Is that really a risk you're willing to take?
Secret shopping is too important to entrust to simply anyone. While many research companies hire freelancers to pose as customers, private investigators can offer your business:
There are plenty of reasons why you can't afford not to try mystery shopping:
Use the search utility on the top of this page or select from a state listed below to find a mystery shopper, or give us a call at (888) 997-4669.
At PInow.com our goal is to help you find local private investigation professionals with no hassle.
If you are unable to find the help you need on our site, contact us at (888) 997-4669 and we will find a company for you, at no cost.