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Business Tips


Efficiently Using Online Databases in an Investigation

  • April 12, 2013
  • Amy Thomson

When referenced properly, online databases can be a key element to the investigation. In this article, investigators Brian Willingham and Pamela Hay share their tips for efficiently using online databases in the investigation.

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50 Things You Can Learn from One Unhappy Customer

  • March 26, 2013
  • Kimberly Faber

No matter what industry your company is in at some point you will be dealing with a complaint. Complaints can be uncomfortable to deal with, but there are a lot of things you can learn from one unhappy customer.

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TSCM Bug Sweeps: When and When Not To Part I

  • November 26, 2012
  • Kevin Murray

In Part I of this series, guest writer Kevin Murray discusses Technical Surveillance Countermeasures (TSCM), or bug sweep, an analysis of an area to detect illegal covert electronic surveillance. In addition to listening …

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